Why a Disaster Restoration Team is a Must Have

We’ve talked about the importance of having a disaster restoration team on your side, and we have a great example of that from a recent disaster – a fallen tree from a storm damaged a “detached” garage. Although this garage is “detached” (the homeowner’s insurance policy has a lower coverage cap for ‘other structures’), due…

Garage Reconstructed After Damaged by Fallen Tree

The Disaster Restoration team was called by a local NARPM property manager, Sam Harrison of Point to Point Realty, when a tree fell on the detached garage of a property he manages. After immediately removing the tree and securing the property, our team worked to reach an agreed scope with the insurance company. After we received engineered drawings and…

Disaster Happens, What Happens Next?

In the wake of a disaster, our disaster restoration team is an advocate for homeowners. There is a lot that goes into the restoration process and we put our knowledge, expertise and relationships with insurance companies and adjusters to work for you. Disaster can happen anytime, anywhere and to anyone. Are you prepared? Do you know what to…

Get to Know: Leigh Gardner

Leigh Gardner, Disaster Restoration Team Manager, tells us about her favorite memory working at MasterCraft, and what she she’d be doing if she wasn’t in disaster restoration. How long have you been in the disaster restoration industry? Six years in disaster restoration with a total of 18 years in residential construction What made you decide…

Heinemann: Before & After

Structural repairs to the back of this house, including a new roof, have been completed by the MasterCraft Disaster Restoration team.  Thank you Heth Realty for the opportunity to work with you and your clients! Damages were caused from the storm that came through Jacksonville in late November, and many neighboring houses are still awaiting repair.…

Toilet leak floods entire home

This home’s master bath toilet supply line burst and within just hours the tenant arrived home to find water coming out of the garage door which is on the opposite side of the house! MCBG Disaster restoration team was able to reach an agreed scope on the owner’s behalf, who is out of the country…

Water leak caused flooding and mold

Look like this chair leg has iced over? That would be mold! The washing machine line burst and flooded this out-of-town owner’s entire home. Mold was found around the entire interior of this 2,700 sq. ft. home. The MCBG Disaster Restoration team is working with the owner’s insurance company to reach an agreed scope and…

Super Bowl Sunday Grease Fire

The MCBG Disaster Restoration team responded to a Super Bowl Sunday grease fire. Our team was onsite today; we have scoped the repairs and are meeting the insurance adjuster onsite tomorrow morning.   You never know when you might have a disaster, but you better know who to call!  We are here to assist you 24/7…

Tips to Keep Safe While Staying Warm

Tonight is supposed to dip into below freezing temperatures with frost advisories….BRRR! Make sure when you keep warm, you do so safely, because half of home heating fires are reported during the months of December, January and February. (source National Fire Protection Association (NFPA)). The NFPA reports that space heaters are involved in 32% of home heating…